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Reservations and cancellations

RESERVATIONS

It is essential to pre-book your appointment well in advance as we are an extremely popular and busy day Spa. To make a confirmed booking you will need to provide us with either a credit card number or your Gift Voucher number.

CANCELLATIONS

We require a minimum of 24 hours notice to cancel or change an appointment otherwise a cancellation fee of 50% of the treatment value will be charged for weekday bookings and a 100% cancellation fee will be charged for weekend and public holiday bookings. Please note that for all group bookings a minimum of SEVEN days notice is required to cancel or change appointments or a cancellation fee of 50% of the treatment value will be charged for weekday bookings and a 100% cancellation fee will be charged for weekend and public holiday bookings.

Testimonials

  • “It's just five minutes from Joondalup but you will leave feeling like you have spent the week at a retreat in the country. A unique place to go for sheer rejuvenation and to get that rested holiday feeling in a day.” Maya Anderson. Review in the "West Australian"

  • “Absolutely spectacular, both the massage and the surrounds. Can't wait to do it again!” Sandra, South Perth

  • “What a surprise. An oasis of tranquility. The spa treatments were superb.” Marina, Subiaco