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Terms and Conditions

By purchasing products from Onyesha the purchaser ("the Customer"), agrees to the following terms and conditions of sale:

Cancellation and return

The Customer should inspect all purchased items immediately upon receipt and will notify Onyesha within 7 working days of delivery confirming in writing if the goods are damaged or do not match the description given on the website at the time the order was placed. If the Customer fails to do so the Customer will be deemed to have accepted the goods.

Where a claim of defect or damage is made the purchased items should be returned by the Customer to Onyesha. The Customer will be entitled to a full refund of the price of the defective items if the items are in fact defective. This does not apply where the item purchased is a Gift Voucher. Gift Vouchers are valid for a period of six months from date of purchase. There are no refunds on the purchase of Gift Vouchers.

Order Cancellation

Purchased items must be returned to Onyesha at the Customer’s expense and should be adequately insured during the return journey. The Customer will receive a refund of all monies paid for the items except for return postal charges within 30 days of cancellation. If the Customer fails to return the goods following cancellation, Onyesha will be entitled to deduct the cost of recovering the goods from the Customer.

Goods to be returned must clearly show the order date, order reference number and customers' address on the package.

Where returned goods are found to be damaged due to the Customer’s fault the Customer will be liable for the cost of remedying such damage. 

Where the item purchased is  a Gift Voucher there will be no cash refunds. Gift Vouchers are valid for a period of six months from date of purchase.

Addressing

If a product is found to be mis-addressed by Onyesha then Onyesha shall be responsible for the re-delivery, replacement or refunding of the product. If the Customer is found to have given an incorrect or insufficient address, then Onyesha will not refund or resend the product and all responsibilty for correcting delivery will be borne by the Customer.

Stock Availability

Onyesha seeks to ensure that all products listed on the site are currently available, however, occasionally the dispatch of some products could be delayed due to third-party suppliers. Onyesha aims to ensure all information on this site is as accurate as possible however some errors and omissions are expected.

Delivery Estimates

Onyesha makes every effort practical to ensure that delivery timeframes given are accurate. However the delivery times stated for products on this site assume that the stock availability information is accurate and that delivery times are not adversely affected by unforseen events. By placing an order, you agree not to hold Onyesha liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.

GST

All prices are GST inclusive unless otherwise stated.

Limitation of Liability

The Customer shall indemnify Onyesha against any loss of or damage to property or for data or software which is lost, corrupted, deleted or altered. Onyesha shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products or services, even if Onyesha has been advised of their possibility. In no case shall the maximum liability exceed the cost of the original order.

Website Access

Onyesha hereby grants you permission to access and view the content appearing on this site. You agree not to download any images from the site without the expressed written permission of Onyesha. You agree not to use any device, method or software to interfere with the proper functioning of this site. Without the expressed written permission of Onyesha, you may not use any device, method or software including, but not limited to: spiders, robots, avatars, agents, data mining, gathering or extraction tools and attempts to probe, scan or test or breach security and authentication measures.

Copyright & Trademarks

You agree that the content you access or view and the software used to create it, remains the property of Onyesha as defined by Australian and International Intellectual Property Laws, including but not limited to Copyright and Trademark laws. You agree not to modify or alter the content in any way, or make it available to any third parties.

Communications

You will be given the opportunity to receive communications from Onyesha. These communications will include promotional and marketing materials and other information relating to the service. Your personal details will not be made available to any third party. For more information please see our Privacy Policy.

Disclaimer

Onyesha would like to welcome you to this website, we have worked hard to make it as user-friendly and informative as possible. When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer.

The information on this website is provided for general information only. Onyesha has provided this information for the benefit of users in good faith and with reasonable care. Errors and omissions in this information may occur including through negligence.

Accordingly, Onyesha does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.

Company details

Onyesha Pty Ltd  Registered in Australia

ABN: 55 130 128 915

26 Pinelake Trail, Mariginiup, 6065, Western Australia

(618) 9306 8335 info@onyesha.com

Testimonials

  • “Absolutely spectacular, both the massage and the surrounds. Can't wait to do it again!” Sandra, South Perth

  • “A world class day spa just waiting to be discovered” Eye Travel Magazine NZ

  • “A truly magnificent experience ... There is no other spa in Perth that compares.” Karen, West Leederville